This User Agreement was posted in March 2020. It is effective and binding upon those users who accept it by shipr products and services.
Logistics Management Group Pty Ltd and its brand shipr grants you non-exclusive limited license to use our products sold through our website https://shipr.com.au and app/extension stores of our supported platforms (‘Products’) in accordance with these Terms & Conditions (‘License’):
- DELIVERY & INSTALLATION: Shipr can be installed and used as an application from certain ecommerce platforms, installed directly into certain ecommerce platforms or accessed via a cloud based portal.
- CONTENT: When you give us marketing content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity and database rights (but no other rights) you have in the content, in any media known now or in the future.
- SOFTWARE UPDATES & SUPPORT: We will perform updates to the Products from time to time. However, you agree that we are under no obligation to perform, make or develop any specific enhancements to or customisation of the Products, although we may offer such enhancements to you during the Term of this Agreement. Support will be offered via chat and via email and phone depending on your plan and access to customer support agents.
- OWNERSHIP: You may not claim intellectual or exclusive ownership rights to any of our Products. All Products are property of Logistics Management Group Pty Ltd. They are provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our Products.
- RECURRING PAYMENTS & REFUNDS: Shipr is sold via a recurring subscription and requires payment in advance for the subscription period (either monthly or annually) and where applicable, usage fees charged in arrears. Subscriptions are automatically renewed and charged on a recurring basis unless we receive an explicit cancellation notification. Cancellations can be made by users directly via the ‘Account’ screen in the product or by emailing support@goshipr.com. Refunds of subscription fees are never provided although you are free to cancel the subscription at any time to avoid future fees. Access to the product will cease from the date you fail to have a paid subscription or from the date you cancel (if it is before the end of prepaid subscription period). Please note that by subscribing to shipr, you agree to the terms of the Refund Policy.
- LIMITED WARRANTY: Shipr will function in accordance with the product description. We do not warrant that it will function without errors on all themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our Products as best we can and we will provide support for third party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing our Products. Save for this limited warrantee, On Technology offers its Products "as is" and with no implied meaning that they will function exactly as you would like or will be compatible with all third party components and plugins.
- TRANSACTIONAL EMAILS & PRIVACY: Shipr is committed to complying with applicable laws governing the collection and use of personal information and to protecting and safeguarding a Data Subject’s privacy when that person deals with us. We may on occasion send you email notifications related to your shipr account. These transactional emails may include notification of licensing changes, specific account information and other transactional emails related to your subscription to the shipr service. By subscribing to shipr you agree to receive these transactional emails. We will absolutely never sell or share your personal with third parties. All data we collect will be used for internal purposes only.
- PRICING & BILLING: We reserve the right to change pricing at any time for any reason. We reserve the right to not honour typographical errors which may cause incorrect pricing on the website.
- ACCOUNT SUSPENSION: We reserves the right, at any time, to modify or discontinue, temporarily or permanently, with or without notice. Without limiting other remedies available to us at law, in equity or under this User Agreement, we may, without notice to you and in our sole discretion (which shall be exercised reasonably, having regard to the circumstances), delay listing or editing your item on eBay, Amazon or any other channel we support or delay transmitting channel orders to your ecommerce platform, issue you a warning, restrict your activities through our site, temporarily or indefinitely suspend or terminate your account and refuse to provide our services to you if:
- you have, or we believe that you have, breached the terms of our User Agreement orthe rules and policies of any online marketplace or sales channel including eBay, Amazon and any others we support;
- fail to pay our monthly subscription fees for any Product services that we provide you;
- we believe that your actions may cause loss or damage to or otherwise unlawfully harm you, our users, third parties or us, our related bodies corporate or affiliates, our directors, employees or agents; or
- if we reasonably believe that any of your information (which includes an item listed on the site) is inappropriate or of an offensive nature.
- LAW: This Agreement is governed by the laws of the State of Western Australia, Australia and the parties submit to the jurisdiction of the Courts of Western Australia, Australia for determining any dispute concerning this Agreement.
- GENERAL: The preceding terms & conditions govern the installation and sale of a subscription to our Products and is between you the subscriber or user and Logistics Management Group. By placing an order with us you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order if you disagree with any of our terms & conditions. We reserve the right to alter these terms and conditions at any time for any reason.